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Reach out to us for logistics solutions that propel your business forward.
Frequently Asked Questions
Find answers to common questions about our logistics and supply chain services.
What services does your logistics company offer?
We offer freight forwarding, warehousing, distribution, customs clearance, and supply chain management solutions.
What industries do you specialize in?
We serve a wide range of industries including retail, manufacturing, automotive, pharmaceuticals, electronics, and e-commerce.
Where are your logistics hubs or warehouses located?
Our main hubs are located in [Lagos/Nigeira].
What are your operating hours?
Our customer service and operations teams are available Monday through Friday, 9:00 AM to 6:00 PM [local time]. We also support weekend deliveries on request.
How do I request a shipping quote?
You can request a quote through our website, by calling our customer service team, or by emailing us directly at reachus@gojepglobalresources.com
Do you offer international shipping?
Yes, we offer both import and export services across multiple countries, including customs clearance support.
How long does shipping typically take?
Transit times depend on the destination and service level chosen. Domestic deliveries usually take 1–3 business days; international shipments can take 5–15 days.
Can you help with customs clearance?
Yes, we provide full customs brokerage services and assistance with required documentation.
What documents are needed for international shipping?
Typically, you will need a commercial invoice, packing list, bill of lading, Airway bill and any certificates required by the destination country.
Do you offer warehousing solutions?
Yes, we offer short-term and long-term warehousing, inventory management, and value-added services such as labeling and repackaging.
Is your warehouse secure?
Our warehouses are equipped with 24/7 surveillance, controlled access, and fire protection systems.
What are your payment terms?
We accept major credit cards, bank transfers, and offer credit terms for qualified clients upon approval.
Is insurance included in the shipping cost?
Basic liability coverage is included, but we recommend purchasing full-value insurance for high-value
How can I contact customer support?
You can reach us via phone, email, or live chat on our website. Visit our Contact page for details.
Delivering Efficiency, Driving Success
We specialize in seamless logistics solutions that keep your supply chain moving. From warehousing and transportation to last-mile delivery.